Terms & Conditions

Main — By Jay on August 14, 2009 at 1:04 pm

Booking and Payment
The price includes the following:
• One of our off road demonstrators
• Fuel
• 3rd party road insurance if appropriate
• Protective clothing if required
• Lunch if full day
Not included are the following:
• Personal accident insurance
• Accommodation (unless stated)

Cancellation of booking by the customer
All requests for cancellations must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting cancellation, The Mick Extance Off Road Experience will acknowledge a cancellation within 5 days.
Until the customer has received confirmation the original booking remains valid.
The customer will be charged on the following basis:
Cancellation of your booking at any time will incur a £15 booking charge. Cancellations within the 14 days prior to course start date are not eligible for refund. Course fee/placement may be transferred to another course date upon your request at the organiser’s discretion.
The organisers reserve the right to cancel a course. In such cases you will be offered an alternative course or a refund of your course fee. Notification will be given at least 14days prior to start date.
During the course, if you are unable to continue with your training, for whatever reason, no refund of the course cost will be given.


Changes to the booking by the customer

All requests for changes to bookings must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting a change, The Mick Extance Off Road Experience will acknowledge any changes within 5 days. Until the customer has received confirmation the original booking remains valid. Changes are at the organiser’s discretion and every effort will be made to accommodate a customer’s request. However, this request will only be considered if made 15 or more days prior to the course start date and will incur a fee.
The customer will be charged on the following basis:
• 15 or more days prior to the event start date – £15 administration/overheads fee.
• Up to and including 14 days prior to the event start date – the fee is not refundable or transferable. No changes can be made to bookings up to and including 14 days prior to the course start date.
Customers may only transfer a course date once, and it must be redeemed within 12 months of the original course date. Customers transferring a course date to a subsequent year will be liable for any increases in course cost. Courses are extremely popular and are often booked up in advance.The Mick Extance Off Road Experience cannot be held responsible for the availability of courses should customers wish to transfer dates.

Cancellation of  bookings by The Mick Extance Off Road Experience.
We reserve the right to postpone or cancel a course due to unforeseen circumstances. In such cases the customers booked on this course will be offered an alternative course, or a refund of all monies paid. The training centre will notify the customer by phone, or via post, at least 14 days prior to the course start date. No refund will be given for addtional costs incurred by the customer.
Insurance
Customers are covered by third party road risk insurance ONLY while participating on your training event. As with any other potentially dangerous pastime, you may wish to consider purchasing Personal Accident Insurance before attending the course.

Safety Regulations
Customers accept that riding a motorcycle is a dangerous activity. Off-road motorcycle activities take place in varied natural environments where there are hazards and risks to manage. Every effort will be made by the team to provide training in a safe manner. Customers participating in courses are expected to comply with all safety guidance and instructions given by our staff. Customers must possess a fair level of physical fitness in order to take part in the training course.
If, in an instructor’s opinion, it is unsafe for a customer to continue on their current course, we reserve the right to move that customer to a different training group or bike appropriate to that customer’s ability level. In the event of such a decision, we will not reimburse fees.

Code of Conduct
Your safety and enjoyment are our prime concerns while taking part in any of The Mick Extance Off Road Experience training events. We ask that you respect yourself, other participants and staff on the course. Therefore, we reserve the right to withdraw customers from the event who exhibit dangerous behaviour that risks the safety of other customers and staff.

Bend it Mend it
Any damage caused to property or equipment will be charged to the customer unless a waiver has been agreed. This can be purchased prior to the event at a cost of £15. All bikes and equipment will be checked at the end of each event and each customer will sign and pay for any damage.

General
• All bookings are on the basis that the customer will, at all times, observe the safety regulations set by The Mick Extance Off-Road Experience Ltd
• Customers booking a course agree to fully comply with our Safety Regulations, Code of Conduct and any other instructions given by our staff. Failure to observe these rules may lead to exclusion from the course or event. Customers so excluded will not receive a refund.
• All information is produced in good faith by The Mick Extance Off Road Experience Ltd and is accurate at the time of going to press.
Complaints
Should a participant feel that the organisers have not met their obligations it should first be brought to the attention of the Directors of The Mick Extance Off Road Experience within a week of completing the course, in writing by email: info@mickextanceoffroad.com
The Mick Extance Off Road Experience reserves the right to change or alter the course or event structure as necessary. However the Company will endeavor to maintain the same level of quality & benefits if any changes or alterations are necessary. The range of services rendered during courses & events shall be determined by the Companies current event information & or website at the time of booking. All relevant terms & conditions become effective when, a booking is made & the required deposit or balance has been paid. Although the Company will do its utmost to assist customers to identify suitable routes by asking relevant questions with regard to personal fitness, riding experience & ability levels, it remains the responsibility of customers to use their own discretion to determine the suitability of the route being offered. Customers, who enter into a booking with the Company, agree to fully comply with the Companies General Safety Rules & Code of Rider Etiquette as detailed in the safety briefing. Failure to observe these rules may lead to exclusion from the course or event. All Customers will be asked to sign an indemnity form, and should be aware any injury sustained whilst on the event will be the Customers responsibility.

WHAT TO BRING
It is essential that you have the appropriate riding/protective clothing. If you are going to bring your own please make sure it complies with the following:
It is essential to wear a UK road legal motorcycle helmet, which conforms to ECE22-05 or the older BS6658 (categorised as Type A/blue or Type B/green label).
You must wear sturdy MOTORCYCLING boots, which cover the ankles and offer support (NOT trainers, Hi-top trainers, fashion boots or Wellingtons). Proper motocross off-road boots are best. Ankle protection is vital; our most common problem is people arriving with boots providing minimal ankle protection and support. Ankle injuries are the most likely injury whilst riding off-road. If you are in any doubt, please reserve some of our boots.
• Gloves – Lightweight gloves are best as they give you more dexterity for the controls. Heavy padded gauntlets and paws are too hot and clumsy.
• Trousers and jacket – lightweight is the key here, however full coverage of your legs and arms is essential. Something breathable and waterproof is recommended.
• Most modern road oriented motorcycle clothing is suitable. Any strong materials like Gore-Tex or lightweight leather are acceptable. Most people come extremely over dressed and sweat too much even before they ride the bikes.
• Knee guards – extra protection is recommended.
• Insurance – road insurance is included in the price’ if you require personal accident insurance please contact your insurance company.
• Spare clothes – Regardless of if you use our clothes or not, spare socks and t-shirt.
• Camel Back – A camel back/water carrier will really help.
We can provide the following equipment if you prefer, this is included in the price -
• MX Boots, please call at least a week before to make sure we reserve some in your size, otherwise we may not have any that fit you.
• MX Gloves
• Googles
• MX Helmet
• Knee guards
• Elbow pads
• Over jacket (not armoured or protective in any way)
• MX Trousers(not armoured or protective in any way)
IF YOU WANT OR NEED ANY BODY ARMOUR, PLEASE BRING IT WITH YOU, AS WE DO NOT SUPPLY THESE ITEMS.


Leave a Reply

Spam Protection by WP-SpamFree

Trackbacks

Leave a Trackback
89 queries in 0.457 seconds.
Page load time: 0.686590 second